Reputation signals we track
For a dental practice, reviews are the shop window. Most patients read them before they ever call, and a rating that drifts a tenth of a point over six months changes who gets the phone call. The trouble is that it happens too slowly to notice and too quickly to fix once you do.
New reviews as they land
How many reviews each practice you picked pulled in this week, and what they said. A rival collecting fifteen reviews a month has a system for asking. That is worth knowing, and worth copying.
Ratings drifting up or down
A rating rarely moves in a way you notice day to day. We track the direction across the practices you chose, so a slow climb next door or a slow slide at your own place is something you see early rather than eventually.
Two stars and below
The reviews that actually cost a practice patients. When a rival takes a public hit, that is a moment. When you take one, it is a fire. Either way you want to know the same week, not the next quarter.
How fast they respond
A practice that answers every review within a day is running a tight ship and telling every reader so. One that leaves complaints sitting for a month is telling them something else. We watch the response behaviour, not just the reviews.
Review velocity against yours
The number that matters is not how many reviews you have, it is whether you are gaining them faster or slower than the practice down the street. We put the two side by side so the comparison is the thing you see.
What patients keep raising
Themes matter more than any single review. Waiting times, parking, front-desk manner, the cost conversation: when the same thing comes up repeatedly at a nearby practice, it is either their weak spot or the thing they have just fixed.
And the full report attached to each email lays out the practices you chose side by side: current rating and follower count, how those moved this week, and who is running Facebook and Instagram ads right now.
Three steps to your first report.
Find your business.
Enter your ZIP code and practice name, and we pull your profile straight from Google Maps. It takes a few seconds, with no long forms and no account to set up first. If patients can find you, we can find you too.
Choose who to watch.
We show you the other practices nearby, and you pick the ones you actually compete with. There is no algorithm guessing on your behalf. You know your street better than any tool does, so you start with a few names and adjust the list whenever you like as your competition changes.
Get your weekly email.
Your first 30 days are free, so you see the value before you pay anything. Every week a short email lands with every move your competitors made, across their Google profile, website, social, and reviews. It takes a minute to read, with the full report attached whenever you want more detail.